MOTIVE YOUR TEAM

One of youir most important tasks as a customer service star is t motivate yoour coworkers. Motivation occurs when people feel good about their jobs. Motivation encourages people to strive to achieve more and do better. If accomplishments go unnoticed, the drive to achieve wanes. People want to hear a word of encourangement. People watn someone to notce when they perform well.People want o know their efforts matter. The goes for eveyone.It is human nature to want to be noticed and recognized. The best form of motivation is recognition, and you can only give recognitation when you know what is going on.

PERFORMANCE PROMPTS
-Give group recognition, and thank your team when the members perform well.
-When giving recognition or saying thanks, offer specific details.
-Be sincere when saying thanks and giving recognition. Too much of anything may begin sounding phony or ho-hum and will lose its impact.
- Never underestimate the power of a word of encouragement. Or a smile. Or a pat on the back.Or a thumbs up.... You get the idea.
Motivate your best performers. Do not take them for granted.

• Recognize custmmer service accomplishments, by both individuals and the teams as whold